Frequently Asked Questions

We’ve answered your most frequently asked questions. If your question doesn’t appear below, please email us directly at info@concourse.global.

Who can use Concourse?

To use Concourse, you must be a guidance / career / university counselor for an international school, or a high school outside the US.

How long do recommendations take?

Recommendations typically take between 2-5 business days, depending on the time of year. If you need a recommendation expedited, or if you’d like all recommendations delivered on a specific date, let us know, and we can work with you to do that.

Where do the recommendations come from?

Recommendations are curated by our team of advisors. Concourse advisors come from a broad range of backgrounds. All of them have higher education and admissions experience. Our team has expertise in all regions, which is how we are able to provide global recommendations.

How can this service be free?

Our mission is to provide high quality software at no cost for high school counselors and your students. Our revenue is provided by university partners who pay fees for the ability to connect to best-fit students through our platform, subject to approval by the students’ counselors.

Do you only recommend partners?

Not at all. We recommend university programs anywhere in the world, based on personal, academic, and financial fit, whether or not they are Concourse partners. Whenever Concourse partner programs are recommended, they are always clearly indicated in the results. As a counselor, we give you the right to reject any recommendations that you feel are not a good fit for your student (before the student sees them).

Are you hiring?

We are always looking for skilled advisors who can help recommend best fit programs for students. If you have counseling or admissions experience, or are an independent education counselor/consultant, please drop us a note!

Can individual students use Concourse?

Concourse does not support individual submissions at this time. Part of what makes our recommendations so strong is the added knowledge and participation from each student’s counselor. If you are a student interested in Concourse recommendations, please let your school counselor know about us.

What regions of the world do you support?

Concourse is a global platform. We support high schools in all regions, and make university recommendations in all regions.

Does this service replace the need for counselors?

Definitely not. Concourse was built to help counselors, not to replace them. Concourse is an ally for you, a supplement to you, an extension of you. We work together to find the best university programs for students.

Want to learn more?

Email us at info@concourse.global or fill out the form below, and we’ll schedule a call or demo with you.

If you have a question that was not addressed in this FAQ, please fill in the form below and a Concourse representative will contact you.

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